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For Win 98/Me/NT/2000/XP/Vista
Order FAQ

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Some common questions about ordering our extractor program are listed below. If your question is not answered, don't hesitate to contact us.
Why you should order/register our Extractor Program?
Ordering our Extractor program is quick, easy, and secure. After you place an order for any of our program, we will send you an exclusive license code which composes of your registration name and a unlock key. It will enable you to get rid of the shareware limits. Here are some of the reasons why you should order/register our Extractor Program:
  • Free Update
  • Free Support
  • 100% Clean
  • Secure Order
  • Get access to full version features
  • Use it as many times as you want
  • Much More...

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What order-processing agents are available?
We rely on professional and experienced order-processing agents PayPal to sell our products to customers across the globe.

PayPal is one of the leading and risk-free e-commerce provider, you can make payment with any major credit cards for faster processing or you can also pay by wire transfer, bank check, phone, PayPal.

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What order options are available?
We support Only Secure Online Order options:

Online ordering is automated and therefore much faster than placing an  order through Customer Service (by fax, e-mail, or phone) because you are not limited by  service providers' business hours.

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What payment options are available?
Available payment options are:

Secure online credit card
Wire Transfer
Phone / Fax
Mail / Check / Money Order

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What is our academic pricing policy?
We offer Academic Site License to support teaching, learning and research in academic environments. Academic Site License is open to universities, academes, and computer labs, providing the products are not used for commercial purposes. We reserves the right to request proof of academic association, before, at the time of, or up to 30 days after purchase. Please contact us for more details.

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What delivery options are available?
We supply only one delivery options:

Email license code (Unlock Key) from us!

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How secure is the order process?
We rely on our e-commerce partners to sell our products, all online order process is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.

All of the data entered on the protected pages is encrypted using the SSL (Secure Socket Layer) protocol.

In Internet Explorer, the padlock icon is located at lower right in the status bar of the browser window. In Netscape, you can tell that SSL is activated if you see a closed padlock in the lower left corner of the browser window.

You can also tell that the page is protected if the URL displayed in the address bar begins with "https:".

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Will my personal data be passed on to third parties?
We rely on our e-commerce partners to do your order process, so we will receive following personal data that the order-processing agents forward to us:

company name
e-mail address
telephone / fax numbers

We assure you that the personal data will not be passed on to third parties, unless we have received your express authorization to do so.

Please note that your payment information will not be forwarded to us.

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What exactly will I receive after I place an order?
You will receive an exclusive Unlock Key via e-mail from us, in which all required information regarding the unlocking procedure of the program is included:

a license key in an e-mail attachment
a short usage description

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What will happen after I place my order online?
If you place an order using credit cart at PayPal, following events will happen:

Your credit card will be approved;
You will receive an e-mail order confirmation for your transaction immediately from PayPal;
We will receive an e-mail order confirmation from PayPal;
You will receive another e-mail from Us that contains all license codes to unlock your shareware version;
This process will be fulfilled within 1 - 12 hours of your order.

If you chose a different payment option, you will receive detailed information with your
order confirmation that explains how to effect payment. Orders are processed once
payment has been received.

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What is Our money back policy?
Buy with confidence!
We stand behind all of our software and believe that you will receive a high quality product with great customer support. If for any reason you are not satisfied with your purchase, please see our refund policy.

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Quick References

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